Our Privacy Policy
Our privacy policy covers all the personal information we collect and use as Weaver Vale Housing Trust and is available here.

We may update this privacy notice from time to time, so we recommend that you check back now and then for any updates.

Your credit/debit card information
If you use your credit or debit card to make a payment on our website, we pass your card details securely to our payment processing partner as part of the payment process. We do not store your details on our website or our databases. All payment processing is in full compliance with the Payment Card Industry Data Security Standards (PCIDSS).

Cookie Policy

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used to make websites work, or work more efficiently, and to recognise who you are when you visit the site again.

We use essential cookies that are necessary to make our website work more efficiently, you can’t switch these off on our website, but you may disable these in your browser settings, however, this may affect how our website functions and you may not be able to access all services on the site.

We would also like to set Analytic Cookies using Google Analytics, these are optional, and you can choose whether to accept them when you visit the site, these cookies will allow us to analyse how you use our website, the pages you visit. This information helps us to improve our online services and give you a better more personalised website experience.

You can find out more about the cookies we use here.

You can reset your cookie preferences by clicking here

Use of Links
This website contains links to other organisations or external content. These are given in good faith and are for informational purposes only and does not indicate an endorsement of any kind. We cannot guarantee the content, security or privacy of those sites.

Using My Account
In order to use My Account, we need to collect personal information to allow you to sign in and use the services provided.

We may analyse information provided by services such as Google Analytics in order to improve our services. This may include information such as, how long you spent on My Account, the pages you visited and when you visited them. We may also collect information such as, whether people are new or existing users, the route people take to visit our website e.g. via an email link or Google search, what devices or browsers are used and how our customers use the site and the quality of their experience.

Although every effort is made to ensure your experience of My Account is positive, we cannot guarantee that this website or its content is fully functional, accurate, reliable and error free, that defects will be fixed, or that this site or its server are free of viruses or bugs.

Information Conflict
If you are given other information that contradicts the terms and conditions outlined here, it will not supersede them.

Your Agreement
By continuing to use My Account, we take this to be tacit agreement to our Terms and Conditions. If you do not fully agree to these Terms and Conditions, you must log out of My Account immediately.